Privacy Policy

General Information At Lumiere London.

we are committed to protecting the privacy and security of our customers. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK GDPR.

Data We Collect

We collect information necessary to process your orders and improve your experience, including:

Identity Data: Name and surname.
Contact Data: Email address, phone number, and shipping/billing address.
Financial Data: Payment details (processed securely via encrypted gateways like Stripe/PayPal).
Technical Data: IP address, browser type, and cookies to enhance site navigation.

How We Use Your Data

We use your information to:

Process and deliver your skincare orders.
Send order updates and tracking information.
Provide personalised marketing (only if you have opted-in).
Comply with legal and tax obligations in the UK.

How We Use Your Data

We do not sell your personal data. We only share information with trusted third parties essential for our operations, such as:

Shipping Couriers: To deliver your products.
Payment Processors: To ensure secure transactions.
Marketing Tools: Such as Google Ads and email platforms (only with your consent).

Your Rights

Under the UK GDPR, you have the right to access, correct, or request the deletion of your personal data at any time. You can also withdraw your consent for marketing communications by clicking "unsubscribe" in our emails.

Cookies

Our website uses cookies to distinguish you from other users and provide a better shopping experience. You can manage your cookie preferences through your browser settings.